Mystery Job lets employees spend a day experiencing the work of a colleague in another department

The use of Mystery Job promotes better internal communication within your organisation. Employees expand their personal networks and find it easier to seek out points of contact for important issues. At the same time, the interpersonal exchange of ideas between previously unacquainted colleagues strengthens the atmosphere of trust. All of this makes Mystery Job an important contributor to change management and cultural shift.

Mystery Lunch breaks down barriers to communication and promotes exchange across departmental and hierarchical boundaries. As a result, silo mentality and misconceptions are broken down and employees acquire a new perspective on the organisation.

Manually setting up a job shadowing programme is labour-intensive and often inefficient, burdening your admin staff with an array of complex processes. Even before you consider the programme itself, the manual administration of (potentially) hundreds of interested parties is difficult and time-consuming. That’s where Mystery Job comes in: it completely automates the sign-up and allocation process.

A climate of trust and the ability to work autonomously is of particularly importance for up-and-coming generations in the workplace. Mystery Job promotes an open company culture and contributes to a strengthening of your employer brand.

A change of position within the firm has advantages for all involved: the employee gets opportunities for advancement and you retain a specialist on a long-term basis. Filling vacancies with existing employees not only reduces the amount you spend on external recruitment, but also means that employees’ skills are used to their best and most value-enhancing advantage. When colleagues are already familiar with what to expect from a new role, the switch can be as smooth and hassle-free as possible. Mystery Job allows participants to understand a role before taking the leap.

Mystery Job is provided as an online platform that enables you to get started quickly and with ease. Running and administering a job shadowing programme is rendered straightforward and convenient.

When employees have the chance to familiarise themselves with the day-to-day work of another department, interdepartmental cooperation is improved. By enabling employees to gain direct experience of a colleague’s role, Mystery Job makes processes and workflows easier to understand. In the future, participants are more easily able to recognise the right point of contact for a particular issue.

Complex processes within organisations inevitably mean gaps –in communication between colleagues and in productivity. Such gaps arise, for example, when projects are required to be repeatedly paused and restarted. This complexity brings with it high costs, since even when projects are at a standstill, internal and external employees (and other resources) must still be paid for. Resources go unused and money is squandered – and the damage is typically hard to quantify. In many cases, communication and personal interaction are enough to prevent such scenarios.

Barriers and preconceptions typically arise due to a deficit in communication. Face-to-face exchange within a job shadowing programme combats this by facilitating better understanding. As a result, Mystery Job strengthens the trust between interdepartmental colleagues.