educaro: bringing cultural diversity to life
Client: educaro
Goal: fostering intercultural exchange across countries and departments
Solution: Mystery Coffee
Effect: new connections, stronger sense of belonging, and a more open, inspiring company culture
“Mystery Coffee gives me the chance to connect with colleagues I rarely interact with in my daily work. And even with those I collaborate with frequently, I get to know them beyond typical work topics.”
Employee at educaro
Challenge
educaro supports international healthcare professionals on their journey to Germany – all the way to official recognition of their qualifications. With teams and partner schools in countries like Mexico, Colombia, Argentina, India, and Tunisia, intercultural collaboration is part of educaro’s everyday reality.
At the same time, this international structure comes with a challenge: personal exchange between colleagues is limited by geographic distance and the partially remote way of working.
This raised the following questions: How can a sense of belonging emerge despite geographic distance? How can culture, values, and trust be strengthened – across borders?
Solution
The answer: Mystery Coffee.
Through regular, random matchings, Mystery Coffee enables personal conversations across departments and locations – without any organizational effort for colleagues.
“What I really appreciate is that I don’t have to organize or plan anything myself. I simply get an email with all the details,” one participant shared.
This way, encounters happen that would otherwise hardly be possible in daily work life.
The impact shows not only in the working atmosphere but also in participants’ stories:
- One employee shared that Mystery Coffee gave her the courage to begin a semester abroad – inspired by a conversation with a colleague.
- Others reported that they got to know international colleagues better and discovered common ground – such as a love for travel or shared cultural backgrounds.
- The format is especially valued for enabling exchange on equal footing – regardless of hierarchy or location.
Impact
At educaro, Mystery Coffee has not only created new connections but also strengthened company culture:
- Stronger sense of belonging: Employees feel part of a greater whole – no matter if they work in Cologne, Mexico City, or Tunis.
- Breaking down silos: Conversations across countries and departments foster mutual understanding and collaboration.
- More inspiration: Personal exchange creates new impulses – both professionally and personally.
- Intercultural closeness: Cultural diversity at educaro becomes a lived experience, not just a concept.
For educaro, Mystery Coffee is more than just a virtual meeting format – it is a true cultural tool.
About educaro
Founded in 2014 and headquartered in Düsseldorf, educaro is an international educational institution specializing in ethical skilled migration in the healthcare sector. The company supports nurses from countries such as Mexico, Colombia, India, and Tunisia on their journey to Germany.
With its own language and cultural schools and a global partner network, educaro accompanies professionals from language and cultural preparation through to successful integration into the German labor market.
Worldwide, educaro employs around 88 people across seven countries on five continents. Learn more about educaro.
Always stay in the know
Success StoriesJanuary 18, 2021
Connecting participants of the NetHope EU Chapter Meeting
Success StoriesApril 6, 2021
Connecting employees during COVID-19 pandemic
Success StoriesSeptember 13, 2021
Welcoming company culture & stronger sense of belonging

